Complaint Procedures

  • Non-Discrimination Policies

    The ֱ prohibits discrimination, intimidation, harassment (including sexual harassment), or bullying based on a person’s actual or perceived ancestry, color, disability, race, ethnicity, religion, gender, gender expression, gender identity, immigration status, national origin, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics. For questions or complaints, contact Equity Compliance Officer: Craig Baker, Associate Superintendent, Student Services, Student Services at 9680 Citrus Avenue, Fontana CA 92335 (909) 357-5000 extension 29194 ;Title IX Coordinator: Caroline Labonte, Director, Certificated Human Resources, at 9680 Citrus Avenue, Fontana CA 92335 (909) 357-5000 extension 29045; and 504 Coordinator: Troy Cox, Coordinator, Alternative Education, at 9680 Citrus Avenue, Fontana, CA 92335 (909) 357-5000, extension 29077

    The ֱ prohibits, at any district school or school activity, unlawful discrimination, harassment (including sexual harassment), intimidation, and bullying of any student or employee based on the above. The ֱ has the responsibility to ensure compliance with applicable state and federal laws and regulations governing education programs. The district shall investigate any complaint alleging failure to comply with such laws and/or alleging unlawful discrimination, and shall seek to resolve those complaints in accordance with the district’s uniform complaint procedures.

    The early informal resolution of complaints at the site level is encouraged whenever possible.

    Once you have sought resolution with those directly involved and a resolution is not reached, there are 3 main categories of complaints for the next step: If unsure of your category, a General Complaint is an appropriate start since it can be adjusted to another type as needed.

    To view the most recent Board Policy visit BP 5145.3 Nondiscrimination/Harassment (Adopted on September 9, 2020)

    Sex Discrimination

    The ֱ is committed to providing educational programs that are free from unlawful discrimination based on legally protected characteristics, including sex and gender as required by Title IX of the Education Amendments of 1972. The District’s general nondiscrimination/harassment policy is found at:  For more information regarding the definition of sex discrimination and student rights, please click the Title IX link.

    Sexual Harassment

    Sexual Harassment is not tolerated in the programs operated by the ֱ. A written policy regarding sexual harassment is available at your child’s school and is a part of any orientation for new students and is posted and distributed to all employees. Education Code limits disciplinary sanctions for sexual harassment as to students in grades K-3, but does not exclude students enrolled in grades K-3 from the protection of the District’s sexual harassment policy and complaint procedures.

    Link to Sexual Harassment


    A General Complaint is one that does not fit into either of the other categories. This form is used following a discussion with the site manager or principal that does not lead to a resolution. Once a general complaint is filed, it can be moved to either of the other categories if it is appropriate.

    Link to General Complaint forms and additional information

    Claim for Damages

    A claim for damages may be filed in the event of personal injury, personal property damage, or breach of contract. This form is to be used for such liability claims against the district.

    Link to Claims for Damages form


    A Williams Complaint concerns deficiencies related to instructional materials, conditions of facilities that are not maintained in a clean or safe manner or in good repair, and teacher vacancy or misassignment.

    Link to Williams Complaint forms and additional information


    A Uniform Complaint alleges a violation of federal or state laws governing educational programs, including allegations of unlawful discrimination, harassment, intimidation, bullying, and failure to comply with laws relating to pupil fees.

    Link to Uniform Complaint forms, additional information and the UCP Brochure

    Title IX

    A Title IX complaint concerns discrimination based on sex in education programs and activities that are federally funded. School-sponsored athletics and off campus activities are among the areas addressed by Title IX.

    Due to recent changes in the Title IX Regulations effective August 14 2020, all related District policies and procedures are being reviewed and updated to ensure compliance.  Please direct concerns and allegations regarding sexual harassment to the Title IX Coordinator listed below.

    Link to Title IX information

    If you believe you have experienced discrimination, bullying, or harassment, immediately contact the school principal and/or the appropriate district administrator:

    Student Related Complaints:
    Craig Baker, Associate Superintendent, Student Services, 9680 Citrus Ave. Fontana CA, 92335, 909.357.5000 extension 29194, email

    Employee Related Complaints:
    Douglas F. Staine, Ed.D., Associate Superintendent of People Services, 9680 Citrus Ave. Fontana CA, 92335, (909) 357-5000 extension 29046, email

    Williams Complaints:
    Jamie Markoff, Director, Teaching and Learning, 9680 Citrus Ave. Fontana CA, 92335, 909.357.5000 extension 29197, email

    Title IX Complaints:
    Caroline Labonté, Director, Certificated People Services, 9680 Citrus Ave. Fontana CA, 92335, (909) 357-5000 extension 29045, email